Sound Familiar?
Real feedback from TownSq users
"App crashes every time I try to log in. Completely unusable."
— App Store Review, 2025
"Never get notifications even when enabled. Miss important community updates."
— Google Play Review, 2024
"Support is slow to respond. Waited weeks for a simple fix."
— G2 Review, 2024
"Missing key HOA features. Feels incomplete."
— Capterra Review, 2024
Here's What's Different
Feature-by-feature comparison
| Feature | HeyNeighbor | TownSq |
|---|---|---|
| Stable, reliable app | Crash complaints | |
| Notifications that work | Reliability issues | |
| AI answers questions 24/7 | ||
| Document citations in answers | ||
| All-in-one platform | Limited features | |
| Responsive support | Slow response times |
Stable, reliable app
TownSq: Crash complaints
Notifications that work
TownSq: Reliability issues
AI answers questions 24/7
Document citations in answers
All-in-one platform
TownSq: Limited features
Responsive support
TownSq: Slow response times
Where TownSq Wins
TownSq has broader social and community feed features for neighborhood engagement.
But if reliability matters more than social posts — if you need an app that actually works when residents need it — HeyNeighbor delivers. Our AI answers questions instantly, reliably, 24/7.
The Howdy Difference
Your community's AI assistant — answering questions 24/7
Instant Answers
Residents ask questions in plain English. Howdy responds in seconds — not hours or days.
Sourced from Your Docs
Every answer cites the specific section of your CC&Rs or community guidelines. No hallucinations.
Available 24/7
10pm question about pool hours? Howdy handles it. No email to the board required.
Howdy
Your community's AI assistant
What are the pool hours?
Pool hours are 8 AM – 10 PM daily. Guests must be accompanied by a resident.
Switching is Easier Than You Think
We handle the migration. Your team doesn't lift a finger.
What Transfers
- All community documents
- Resident directory
- Payment history
- CC&Rs and governing docs
Timeline
- 1
Week 1: Setup & Migration
We import your data and configure your community
- 2
Week 2: Resident Onboarding
Invite residents and get them set up
- 3
Week 3-4: Go Live
Full launch with ongoing support
Simple, Transparent Pricing
We charge per unit — typically $1-2/unit/month.
No hidden fees. No long contracts. Most communities pay less than their current software.
See Full PricingWhat Communities Are Saying
Real feedback from communities who switched
"We used to get 50+ emails a week about the same questions. Now Howdy handles them all. I actually enjoy being on the board again."
— 150-unit community, California
"The switch from TownSq took less than 3 weeks. HeyNeighbor's team handled everything. Our residents actually use this one."
— 200-unit community, Texas
Frequently Asked Questions
Common questions about switching from TownSq
Is HeyNeighbor more reliable than TownSq?
Yes. We hear this from communities who switched. No app crashes, notifications that actually work, and an AI that responds instantly — not when it feels like it.
Does HeyNeighbor have a mobile app?
Yes! Our mobile app is available on iOS and Android. Residents can ask Howdy questions, check documents, RSVP to events, and vote — all from their phone.
How do I switch from TownSq?
Easy. We migrate your documents, resident data, and community info. Most communities are live on HeyNeighbor in 2-3 weeks, with our team handling the heavy lifting.
What does HeyNeighbor have that TownSq doesn't?
Howdy — our AI assistant. Residents ask questions in plain English and get instant answers sourced from your CC&Rs and community docs. No more waiting for board responses.
Ready to Switch?
Try HeyNeighbor free for 30 days. We'll help you migrate — no commitment required.