Every community you manage, in one dashboard

An organization dashboard is a workspace that sits above the individual communities a property management company manages, instead of making staff sign into each one separately. In HeyNeighbor it gives a management company one inbox for every community, one account per employee scoped to the properties they cover, shared templates for onboarding new communities, and notices that can be sent across the portfolio at once.

Yes. Every community in your portfolio appears in a single organization dashboard. Resident messages, document and notice approvals, form submissions, and violation escalations from all of your communities arrive in one inbox that can be filtered by community or by item type, so a manager can work several properties without switching logins.

Each employee gets one account. You assign them a role — Org Admin, who runs billing, templates, and access, or Org Manager, who works only the communities you assign — and then select the communities they cover. Communities can be assigned individually or a whole region at once using community groups. When someone changes territory or leaves, you change the assignment in one place rather than in every community portal.

Yes. You compose the notice once, pick the audience by community or by community group, and send. General announcements, emergency alerts such as water shutoffs or gate outages, and maintenance windows can all go out this way. Each notice keeps its audience and delivery counts on the record, so you can show a board exactly what was sent and when.

Community templates hold your standard settings, document folder structure, global forms, staff assignments, and branding. When you win a new contract you pick the template and name the community, and that setup is applied for you, so the tenth community takes about as long to stand up as the first.

No. There is no separate partner rate or negotiated discount. Property management companies pay the same published per-unit pricing as any other customer, with the portfolio consolidated into a single subscription and seat counts that reconcile as communities and units are added. The value for a management company is operational — running every community from one dashboard — rather than a discount.

Yes. An organization-level settings policy defines the defaults your communities start with, and individual settings can be locked so a single community cannot change them. That lets your standards hold across the portfolio without auditing each community by hand.

Yes. The organization AI workspace lets you search resident conversations by phrase, community, or resident, and open the full transcript to see the answer and which documents it cited. AI audit records can also be exported to CSV for board reporting or compliance review.

Yes. Tasks from the whole portfolio appear in one list that can be filtered by community, status, priority, assignee, or category. Your team can work an all-communities view or drop into a single property without rebuilding their filters.

Yes. HeyNeighbor includes a 60 day free trial and is month to month with no long-term contract required. Most management companies start with a single community, confirm it works for their team and residents, and then bring the rest of the portfolio over on their own schedule.