Cookie Policy
This Cookie Policy explains how HeyNeighbor AI LLC uses cookies and similar technologies when you visit our HOA community management platform.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling essential functionality.
Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the website to function properly. They enable core functionality such as authentication, security features, and session management. Without these cookies, our service cannot work properly.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our service and user experience.
Preference Cookies
These cookies remember your preferences such as theme settings (dark/light mode), active community selection, and other customization options to enhance your user experience.
Third-Party Cookies
Stripe Payment Processing
When processing payments, Stripe may set cookies for fraud prevention and payment processing. These are subject to Stripe's privacy policy.
Analytics Providers
We may use third-party analytics services that set cookies to help us understand website usage patterns and improve our service.
Managing Cookies
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies.
Account Settings
Preference cookies can be managed through your account settings in the application.
Disabling Cookies
Service Impact
Disabling essential cookies will prevent core functionality from working properly.
Authentication
You will not be able to log in or maintain your session without essential cookies.
Preferences
Your settings and preferences will not be saved between sessions.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page with an updated effective date.
Legal Documents
Legal inquiries: legal@heyneighbor.ai
Last updated: September 8, 2025
🍪 For questions about our use of cookies, contact: legal@heyneighbor.ai