Help Center
Find answers to your questions and learn how to get the most out of HeyNeighbor.AI
Popular Articles
How to set up your first community
Understanding user roles and permissions
Setting up payment processing
Using the AI chat assistant
Managing document approval workflows
Customizing community branding
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Getting Started
Learn the basics of HeyNeighbor.AI
Setting up your community
Inviting residents
Basic navigation guide
First steps for board members
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User Management
Managing residents and roles
Adding new residents
Setting user permissions
Managing board members
Resident approval process
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Documents & Files
Managing community documents
Uploading documents
Document approval workflow
File organization
Sharing documents with residents
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Payments & Billing
HOA dues and payment processing
Setting up payment processing
Managing HOA dues
Payment notifications
Financial reporting
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Communication
Forums, chat, and messaging
Using community forums
AI chat assistant
Sending announcements
Message moderation
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Settings & Configuration
Customizing your community
Community settings
Branding customization
Notification preferences
Privacy settings
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