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Help Center

Find answers to your questions and learn how to get the most out of HeyNeighbor.AI

Popular Articles

How to set up your first community
Understanding user roles and permissions
Setting up payment processing
Using the AI chat assistant
Managing document approval workflows
Customizing community branding

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Getting Started

Learn the basics of HeyNeighbor.AI

Setting up your community
Inviting residents
Basic navigation guide
First steps for board members
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User Management

Managing residents and roles

Adding new residents
Setting user permissions
Managing board members
Resident approval process
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Documents & Files

Managing community documents

Uploading documents
Document approval workflow
File organization
Sharing documents with residents
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Payments & Billing

HOA dues and payment processing

Setting up payment processing
Managing HOA dues
Payment notifications
Financial reporting
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Communication

Forums, chat, and messaging

Using community forums
AI chat assistant
Sending announcements
Message moderation
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Settings & Configuration

Customizing your community

Community settings
Branding customization
Notification preferences
Privacy settings
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Still Need Help?

Our support team is here to help you succeed. Reach out through any of these channels.

Email Support

Get detailed help via email

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Live Chat

Chat with our support team

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Schedule Call

Book a 1-on-1 session

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