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Have questions about HeyNeighbor.AI? We're here to help your community succeed.
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Reach out to our team for support, sales inquiries, or partnership opportunities.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 2:00 PM PST
Sunday: Closed
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Common Questions
How quickly can we get started?
Most communities can be set up and running within a few hours of signing up. Once signed up and the onboarding setup is complete, depending on how large your community is and what format your existing data is in, it could take anywhere from 15 minutes to a few hours to get all your users and units setup.
Do you offer training and support?
Yes! We provide comprehensive onboarding, training sessions, and ongoing support to ensure your community gets the most out of our platform.
Can you help migrate our existing data?
Absolutely! Our migration specialists can help transfer your existing documents, resident data, and community information seamlessly.
What if we need custom features?
We offer custom development and integrations for our very large communities. However, if we are missing a feature your smaller community needs, we are constantly releasing new features and you should reach out to see what we have in the pipeline. Contact us to discuss your specific requirements.