Get Your Community Up and Running in Under an Hour
Our guided setup process makes it easy to launch your HOA on HeyNeighbor.AI. Follow these simple steps and you'll be ready to go in no time.
Your 6-Step Setup Process
Each step is designed to be quick and intuitive. No technical expertise required.
Community Settings & Privacy
Configure your community profile, mailing address, timezone, street names, building names, and privacy settings (hide last names, limit resident messaging).
Create Your First Event
Schedule your first HOA meeting, community event, or update to start engaging residents. Set event reminder notifications in the Settings menu.
Add Residents & Units
Import a spreadsheet with your units and users, or use our smart setup system. Our advanced management allows one user to have multiple units, and multiple users to share one unit.
Upload HOA Documents
Upload CC&Rs, bylaws, meeting minutes, and more to enable AI-powered resident assistance. This is the foundation of HeyNeighbor.AI!
Test Your Community
Invite a few board members or managers to test your community. Create test events, upload files, and ask the AI chatbot questions to see how everything works.
Launch Your Community
Once setup is complete and you're satisfied with testing, send the introduction email to your residents and start using the platform!
Ready-to-Use Introduction Templates
We've created professional templates to help you introduce HeyNeighbor.AI to your residents. Choose the style that fits your community best.
Total Setup Time: 30-60 Minutes
Most communities complete setup in under an hour