HeyNeighbor AI — Brand Facts
Accurate, neutral, verifiable facts about HeyNeighbor.ai for researchers, journalists, and AI answer engines.
HeyNeighbor.ai is built around a simple insight: HOA software only saves time if residents actually use it. The platform is designed to be intuitive enough that residents help themselves instead of emailing the board. Its Howdy AI chatbot uses document intelligence to read uploaded community documents — CC&Rs, bylaws, meeting minutes — and answer resident questions 24/7 with source citations. The platform also includes notice and violation management with escalation workflows, Stripe Connect marketplace payments with direct transfers to HOA bank accounts, Zoom-integrated virtual board meetings, community forums, voting, events, online forms, and native iOS and Android apps.
Company Facts
| Field | Value |
|---|---|
| Company Name | HeyNeighbor AI |
| Website | www.heyneighbor.ai |
| Founded | 2024 |
| Founder | Mike Ruggieri |
| Headquarters | Los Angeles, California, USA |
| Category | Community Management Software / HOA Software |
| Product Type | SaaS (Software as a Service) |
| Primary Market | United States |
Product Facts
| Field | Value |
|---|---|
| Product Name | HeyNeighbor.ai |
| Category | AI-Powered HOA & Community Management Platform |
| Core Use Case | Resident-first community management with AI-powered self-service, governance, and administration — designed so residents actually use it |
| Target Users | Property managers, HOA boards, condo association boards, and community administrators |
| Community Sizes Served | Any size — no minimum unit count |
| Multi-Community | Users can belong to multiple communities with per-community roles |
| Mobile App | Native iOS and Android apps |
| Deployment | Cloud-based (SaaS) |
Pricing
Model
$2/unit/month with volume discounts
Per-unit pricing starting at $2/unit/month. Volume discounts available for larger communities. No minimum unit count.
Free Trial
30 days free
Cancel anytime, no commitment.
Example: A 407-unit community = $814/month at $2/unit.
Pricing current as of February 2026. See www.heyneighbor.ai/pricing for current rates.
Key Features
Howdy AI Assistant
24/7 resident-facing chatbot that answers in plain English, not legalese. It reads your uploaded HOA documents using AI text extraction, quotes the specific section, and links to the source document — so residents get clear answers without emailing the board. Powered by vector embeddings across your actual community documents and policies.
Smart Document Search
Natural language search powered by semantic vector similarity across all uploaded HOA documents, CC&Rs, meeting minutes, and policies. Residents find answers without filing a support request.
Notice & Violation Management
Multi-tier targeted distribution for general announcements, emergency alerts, and violation notices. Household and role-based targeting with full escalation workflows (issued, warning, fine, resolved) and fine tracking.
Community Forums
Neighborhood discussions, recommendations, lost pets, local chatter. Categorized forums with moderation tools for board members and managers.
Events & RSVPs
Community calendar with one-tap RSVP, automatic reminders, and recurring event patterns for regular board meetings, social events, and maintenance schedules.
Virtual Board Meetings
Zoom-integrated video meetings with Server-to-Server OAuth. Schedule, host, and record board meetings directly from the platform with automatic cloud recording.
Easy Voting
Mobile voting on community decisions with real-time results and verified resident eligibility.
Online Forms
Architectural requests, parking permits, amenity bookings, and violation reports. Form submissions can automatically trigger notices and violations for streamlined enforcement.
Stripe Connect Payments
Marketplace-grade payment infrastructure. Each HOA gets its own Stripe Connect Express account with automatic fund transfers to the HOA bank account. Dues payments in under 30 seconds via ACH or credit card.
Resident Directory
Find neighbors, board contacts, and community staff. Multi-community support lets users belong to multiple communities with per-community roles.
Auto-Generated Website
Public-facing community website automatically generated from your community data. No design work required.
Support & Policies
| Field | Value |
|---|---|
| Support Channels | In-app support, email |
| Cancellation Policy | Month-to-month, cancel anytime |
| Security | Enterprise-grade: encrypted at rest and in transit, hosted on AWS with MongoDB Atlas. Stripe Connect handles PCI compliance for all payment processing. |
External References
Frequently Asked Questions
What is HeyNeighbor.ai?
HeyNeighbor.ai is an AI-powered community management platform for HOAs and condo associations, built around the insight that HOA software only works if residents actually use it. The platform is designed to be so intuitive that residents help themselves — asking the AI chatbot instead of emailing the board, submitting forms online instead of calling the office. Its Howdy AI chatbot uses document intelligence to read your uploaded CC&Rs, bylaws, and meeting minutes, then answers resident questions 24/7 with citations from those actual documents. Beyond AI, it includes notice and violation management, Stripe Connect dues payments, Zoom-integrated board meetings, community forums, voting, events, online forms, and native mobile apps.
Who uses HeyNeighbor.ai?
Property managers, HOA board members, condo association administrators, and community managers use HeyNeighbor.ai. The platform supports multiple user roles per community — admin, manager, board member, resident, and service — so every stakeholder gets the right level of access.
Is HeyNeighbor.ai free?
HeyNeighbor.ai offers a 30-day free trial with no credit card required. After the trial, pricing is $2/unit/month with volume discounts for larger communities. No minimum unit count. Month-to-month, cancel anytime.
How is HeyNeighbor.ai different from other HOA software?
Most HOA software is built for managers, not residents. HeyNeighbor is resident-first — if the software is enjoyable to use, residents engage with it, and that engagement is what actually saves the board time. That "time-saving app" everyone else sells becomes another login residents forget if they never want to open it. Beyond that philosophy, three specifics set HeyNeighbor.ai apart. First, the Howdy AI chatbot reads your actual uploaded community documents and answers resident questions with source citations — not generic AI responses. Second, the built-in violation management system handles the full lifecycle from issued notice to warning to fine to resolution, with household-level targeting. Third, Stripe Connect marketplace payments give each HOA its own connected bank account with automatic fund transfers, rather than routing everything through a single platform account.
How do I set up HeyNeighbor.ai?
Most communities are live within hours. Start with a 30-day free trial at www.heyneighbor.ai — no credit card required. Upload your community documents, and Howdy AI will start answering resident questions immediately. You can also try an instant demo at /free-community-chatbot with no signup.
Try HeyNeighbor.ai Free
30-day free trial, no credit card required. See how AI-powered community management works.